Help centre
Entering an event, building a roster, paying the fee and following the scores. These are the questions clubs, players and organisers ask us most, answered straight. Search the list or filter it by what you are trying to do.
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Showing 16 of 16 questions.
Registering
Browse Events, open the tournament you want and press Register. Team events take you through a short form: club details, the full squad sheet (name, IC, jersey number, position) and a review step. Individual and doubles events ask for your own details and, for doubles, your partner's. You then pay online and your entry is confirmed on screen with a reference like TMY-260916-4821.
The whole thing takes about five minutes if you have your squad list ready. Questions? WhatsApp 017-975 4073 or email info@tournamy.com.
No. There are no accounts and no passwords on Tournamy — you register as a guest and everything you need is on your confirmation screen and in the payment receipt Billplz emails you. Keep your TMY reference; it identifies your entry whenever you contact the organiser.
On screen, immediately — the confirmation page shows your entry reference (TMY-…), category and amount. Billplz also emails you a payment receipt automatically. Your entry sits in the event's central entry list, which the organiser works from directly, so there is nothing to print or post.
Entry fees are non-refundable once paid, and entries cannot be transferred to another team. If a player changes or a detail needs correcting after you submit, contact the organiser (or Tournamy on 017-975 4073 / info@tournamy.com) with your TMY reference and the change will be made for you. If an event is cancelled by the organiser, you will be contacted directly about the options.
Call or WhatsApp 017-975 4073, or email info@tournamy.com. Office hours are Monday to Friday 9am–6pm and Saturday 9am–1pm. Quote your TMY entry reference if your question is about a registration.
Club or team details, a manager's contact number and email, and the full roster: each player's name, IC number, jersey number and position, with one player flagged as captain. The form enforces the event's squad-size minimum and maximum and rejects duplicate jersey numbers, so it is worth having the list ready before you start. You confirm PDPA consent at the last step.
Payments
Payment runs through Billplz, Malaysia's online payment platform: FPX online banking for every major Malaysian bank, debit and credit cards, and e-wallets. Tournamy never sees your banking details. Your entry is marked paid automatically the moment your bank confirms — usually within seconds.
Billplz confirms the payment to our server and your entry flips to paid on its own — usually within seconds. Your confirmation screen shows the entry reference (TMY-…) and the place is counted against the event's capacity straight away. Billplz emails its own receipt to the payer. Keep the reference: the technical committee quotes it on every list.
An entry that has been started but not paid holds its place for 48 hours. Reopen your checkout link and pay any time within that window. After 48 hours the entry expires and the slot is released to the next team.
Live scores
Every event page shows a live places-remaining counter. Slots are first come, first served: an entry holds its place for 48 hours while payment is pending, and releases it automatically if it isn't paid. If an event shows as full, check back later — released slots reappear — or contact the organiser to ask whether the field will be expanded.
The Events page always lists what's open for entry, and the Live scores page shows what's being played right now. Follow @tournamy_ on Instagram for announcements of new tournaments.
The organiser's technical team publishes each score once from the scoring desk at the venue. The live scores page, the event's standings and the knockout bracket update from that single entry, and spectator screens refresh on their own every few seconds — no reloading. Corrections are published the same way and show immediately.
Two scoring formats are built in: goals-based (football, futsal, hockey, basketball, netball) and set-based (badminton, tennis, volleyball, pickleball). Group standings use points and tie-breakers set per event, and knockout brackets fill in from confirmed results. Non-scored activities can still be listed with registration and a schedule.
On the event's own page. Final standings, the bracket, every result and the champions stay there permanently, and the event moves to the Past events section of the calendar. Nothing is taken down when a season ends.
Organisers
Tournamy hosts tournaments for organisers across Negeri Sembilan and Malaysia — hockey, futsal and football today, and the platform is built for both goal-based sports (football, futsal, hockey, basketball, netball) and set-based racquet sports (badminton, tennis, volleyball, pickleball). Every event's page states its venue, dates, categories and fee.
Yes. Each tournament listed on Tournamy can have its own organiser account for the scoring desk, so your technical team publishes scores, corrections and fixture changes for your event only. We set the account up with the event and walk the desk through it before match day.
Still need help?
Registration closing tonight, a roster that will not balance, a fixture clash on finals day. Call or WhatsApp us and it gets sorted the same day. On event weekends the desk is staffed from the first whistle to the last.
The long version
The guide walks through the whole journey for teams, individual players and supporters: finding your event, the team and individual forms, paying with Billplz, what happens after you are in, match day live, and where the results live afterwards. Five minutes to read, no account needed for any of it.
